Return & Refund Policy
Welcome to Dfabricsbd! Your satisfaction is our top priority. If you’re not fully satisfied with your purchase, we’re here to help.
Returns
We accept returns under the following conditions:
- Eligibility: Items must be unused, in the original packaging, and in the same condition that you received them.
- Return Window: You have 3 days from the date of delivery to initiate a return.
- Non-Returnable Items: Sale items and custom products cannot be returned.
Steps for Returns:
- Contact us at [email@example.com] with your order details and reason for return.
- We’ll review your request and, if approved, send you a return address and instructions.
Refunds
Once we receive your returned item, we’ll inspect it and notify you of the approval or rejection of your refund. If approved, a refund will be processed to your original payment method within 7-10 business days.
Exchanges
If you need to exchange an item for a different size or color, contact us at [email@example.com]. Once your returned item is received and inspected, we’ll send out the new item.
Shipping for Returns
Customers are responsible for return shipping costs. We recommend using a trackable shipping service for your return to ensure it reaches us.
Damaged or Defective Items
If you received an item that was damaged or defective, please contact us within 7 days of delivery for a replacement or refund.
